Frequently asked questions:

Harpwood is a firm that was created by two veterans of the hiring process to help companies reduce costs while acquiring better talent faster and more efficiently. We maintain the ability to provide high executive search solutions but have gravitated to the Recruitment Process Outsourcing (RPO) model as the best way to serve our clients’ with these goals always in the forefront. We accomplish this by utilizing a unique combination of a new technology, networking, and talent acquisition and recruiting expertise. Harpwood puts that expertise to work by profiling each job, finding candidates, conducting job specific interviews, and only forward those people who meet the minimum criteria. Subsequently Harpwood manages the candidate flow, tracks all activity and provides you with superior hires in more affordable and efficient format.

What is Recruitment Process Outsourcing (RPO)

Recruitment Process Outsourcing (RPO), also known as Talent Acquisition Outsourcing (TAO), is best defined as the complete management and fulfillment of a company’s hiring needs for all of its jobs or for a specific designated portion of its jobs. This means the RPO manages the entire process from job profiling to the starting of a new hire. With an effective RPO that is able to perform as a true partner to an organization, a company will improve the quality of their hires while decreasing the time to hire and reducing the costs.

This differs from traditional staffing solutions because a RPO manages the entire Talent Acquisition process, not just a subset like a recruiting firm or contract recruiter. Additionally, a RPO constantly monitors the metrics to make sure they we are always using best practices and maintaining superior results. Because of this consistency in approach, RPOs are able to hire across most industries, experience levels and functional roles.

Do I need and applicant tracking system or ATS?
The short answer is NO. Duplication of effort and resources is one of the main reasons to stop utilizing traditional antiquated hiring resources and work with a RPO. Because Harpwood understands that successful hiring is about efficiencies, we remove the duplications. Instead we offer an all-in-one infrastructure including the necessary easy-to-use technology for all of your hiring needs combined with superior service. All reporting and tracking is handled by us and our technology. By providing this streamlined approach, we put the emphasis where it belongs which is on the people.

What are the biggest difference between you and a Recruiting Firm only?
Cost, quality and efficiency are the three main elements that separate the Harpwood from other solutions. Additionally, our RPO fees are not based on salary percentages. By managing the entire process we are able to utilize every possible resource to locate the candidate quickly and efficiently.


Do you sell Harpwood’s technology?
Harpwood believes that technology is a tool and a great one at that, but ultimately all hiring is performed by people hiring people. Needless to say this means people are an integral part of the equation, particularly people who are good at what they do. At Harpwood a main point of contact is always designated for each client. This person will consult with the company, customize their hiring plans, and ultimately direct our team and resources to drive the best candidates through the process. Subsequently, we use the technology as a tool to help achieve this task and not as separately billed item.

Can Harpwood handle Employee Referrals?
One of the best ways to receive employee referrals for open positions within a company is simply to ask. As part of our strategy, Harpwood creates a special email that does just this. The Hiring Manager with the appropriate company email distribution list is then free to distribute to current employees thus enabling employees to contribute to the hiring process. Even better is that with our technology, we can track all candidates including employee referrals, so you know just which employee to thank.


Can Harpwood work with our company job postings?
Harpwood manages all aspects of the hiring process this is part of our job. With the power of the internet we can have our programmers create unique URL that has all of your jobs on that page and by simply pointing your “Careers” page to the link everyone is connected. The look and feel is the same as your company’s website for branding and continuity and thus completely transparent to job seekers. Additionally this enables us to track all of the referral sources.

Does Harpwood use Job Boards like Monster or HotJobs?
Because Harpwood is a full service solution managing the entire hiring process we utilize all the tools that are best for your specific positions to be filled including job boards when appropriate. That being said, job boards are only a small piece to the overall puzzle. We have numerous other resources that we dedicate to every position to make sure we are capturing the passive candidates along with the active candidates. Additionally, we actually manage the entire process from start to finish providing personal contact with the candidates and evaluating them all, no matter where they come from, accordingly.

Will you unbundle your RPO services?

We encourage you to contact us and discuss all your hiring situations because we know all hiring needs are different. Ultimately all of our solutions are customized to fit your company’s requirements and we may find that creating a new solution to fit your goals might be best for everyone. And indeed many of our clients do require specialized searches and unbundled recruiting applications. But if we can’t help, we probably know of other service providers that can assist you and we are happy to point you in the right direction. Either way it is probably worth contacting us to get our thoughts your hiring needs.

What type of Consulting Services do you provide?

It really depends on your project. When it comes to hiring we consider consulting just a part of the overall service, but if you need specific consulting on sales or operations management, human capital management, or overall assessment consulting, we have several partners that can provide the solutions you need.

How do I work with Harpwood?

If you would like to know more about working with Harpwood from a RPO perspective, simply fill out the contact form or gives us call.

If you are a candidate and looking to apply to one of our many Harpwood positions, please go to our careers section or click here and fill out our Harpwood application. All information provided is kept strictly confidential and only shared with the Hiring Managers of the positions that you specifically choose.